Public Speaking and Presentations Resources -- NEW!!

Change Management - Ian Creery

Developing Your Group Facilitation Skills - Sandy Wong

Ideas for Youth Activities 
CIN Youth Services Meeting - Toronto (January 2014)

Improving Outcomes for Clients - Fatima Filippi

Less is (Still) More: Effective Writing for the Settlement Sector - Vin Heney

Media Relations 101: A Guide to Media Relations
for the not-for-profit sector - Karen Flanagan McCarthy, McCarthy Media Group

Newcomer Outreach and Integration Through Sports -- NEW

Putting Clients First - Fundamentals of Client-Centred Service Delivery - Ishoni Professional Development

Resources for Working with Newcomer Youth, Axiom Consultants Inc.

Social Media Primer 

The Basics: Foundational Cultural Competence Workshop — Resources - Douglas Stewart, Competence Consultants and Associates

Training and Retaining your Volunteers – Faye Roberts

Using Social Media Securely in Business and at Home - Scott Wright, Security Perspectives Inc.

Volunteer Termination: A Survival Kit for Managers of Volunteers - Marisa Gelfusa, Consultant and Trainer

Website Creation: Planning a Website - Lynn Villeneuve, Astrolabe Websites and eSolutions

Wiki Presentation by OCASI to Community Connections
(October 2013) 

Wiki Presentation by OCASI to SWIS & LSP (November 2013)

Writing for the Web - Lynn Villeneuve
, Astrolabe Websites and eSolutions